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New Name Entertainment Ltd. Privacy Policy

This privacy policy sets out how New Name Entertainment Ltd. uses and protects any information that you give when using this website. New Name Entertainment Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. New Name Entertainment Ltd. may change this policy from time to time by updating this page. You should then check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24 February 2021.

What data do we collect from you?
The information you give us may include your name and contact details, including address, and email address, as well as your payment information. This occurs when you subscribe to our newsletter, place an order on our online shop, email us your information in regards to an order, create an online account, and/or voluntarily complete a customer survey.

Information that is provided by you will only be used for the purpose for which it is provided, unless you are informed otherwise at the time of giving the information.

How do we use your data?
Most of the personal information we process is provided to us directly by you for one of the following reasons: to provide goods and services that you have requested, and to communicate with you about those goods and services; to operate our site; to comply with applicable law; and as otherwise permitted by applicable law.

We may periodically send promotional emails using the email address which you have provided.

How is your data stored?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use reasonable technical and organisational precautions to ensure your personal information is safe.

However, no data transmission over the Internet is entirely secure, and while we strive to protect your personal information, we cannot guarantee the security of data sent over the Internet and you do so at your own risk.

If you do sign up to receive content and marketing material from New Name Entertainment Ltd., please use the tick boxes to confirm how you would like to be contacted.

If you have previously agreed to us using your personal information to contact you directly, you may change your mind at any time by emailing us at hello@newname.xyz.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you, please email hello@newname.xyz. Postal address available upon request. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How long will we keep your data?
We will hold your information on our system only for as long as is necessary – such as fulfilling a request for goods and services. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on www.newname.xyz is retained in accordance with local tax law, while the data used to send you our marketing communications is retained until you ask to be unsubscribed.

What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. Cookies are common and won’t do anything to harm your system – they simply store or gather information. They help you to get the most out of your visit to our website.

What kind of cookies do we use and how do we use cookies?
We may collect information about your computer including, where available, your IP address, operating system, and browser type for system administration as part of our audit trail process. 

New Name Entertainment Ltd. uses functionality cookies on the site to collect data about our visitors, and we use this data to improve our services to you. We never track our website users for the purposes of displaying targeted advertising. We solely use cookies so we recognize you on our website and remember your previously selected items.

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. This website uses a cookie control system, allowing the uses to give explicit permission or to deny the use of/saving of cookies on their computer or device.

How does Shopify store data?
New Name Entertainment Ltd’s store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Mailing Lists
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us on hello@newname.xyz.

If you get in touch with us via email we will only use your contact information to answer your query.

Your data protection rights
Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.

Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability : You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@newname.xyz if you wish to make a request. Postal address available upon request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at hello@newname.xyz

Postal address available upon request.

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk